Privacy Policy
Last updated November 12, 2026
This Privacy Policy explains how MortgageSolutionUSA ("we", "us") collects, uses, and shares information through mortgagesolutionusa.com.
Information we collect
- Information you provide: your answers to the questions on the Site (whether you have a mortgage, whether you are between 30 and 60, and whether you have major health conditions), and your phone number and call details when you call the number shown.
- Information collected automatically: your IP address, browser and device details, and, through cookies and advertising pixels, the pages you view and the actions you take on the Site.
How we use it
- To connect your call with a third-party licensed insurance partner.
- To operate, secure, and improve the Site and to prevent fraud.
- To measure and improve our advertising.
- To comply with legal obligations.
Who receives your information
When you call, your information may be shared with third-party licensed insurance partners so they can assist you, and we may be compensated for those referrals. Under some state privacy laws, including the California Consumer Privacy Act as amended (CCPA/CPRA), this may be considered a "sale" or "sharing" of personal information.
We also use service providers who process information on our behalf:
- Meta Platforms, Inc. (Meta Pixel) — advertising measurement. The pixel uses cookies and similar technologies to collect your IP address, browser and device details, the pages you view, and actions you take, including when you tap to call and your answers to the questions on the page, so we can measure and improve our ads on Facebook and Instagram. Meta may use this information under its own data policy, and this may be considered "sharing" for cross-context behavioral advertising under the CCPA/CPRA. You can manage your ad preferences in your Facebook or Instagram account settings.
- CallGrid — call tracking platform. When you call the number shown, CallGrid records your phone number and call details (such as time and duration) and may record the call, so it can be routed to a third-party licensed insurance partner and so we can measure our advertising.
- Website hosting and infrastructure providers.
We may also disclose information when required by law or to protect our rights.
Your choices and rights
Depending on where you live, you may have the right to know, access, correct, or delete your personal information, and to opt out of its sale or sharing. To make a request, email contact@mortgagesolutionusa.com with the subject "Privacy Request". We will not discriminate against you for exercising your rights. Our insurance partners have their own privacy practices; contact them directly to exercise rights with them.
To stop calls from us, email us with the phone number you used.
Retention and security
We keep information only as long as needed for the purposes above or as required by law. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Children
The Site is not directed to anyone under 18, and we do not knowingly collect information from children.
Changes
We may update this policy by posting a new version on this page.